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How does AllAboutDance ship international orders, and how long does it take?
We use Priority Mail International, a 5-10 day service to select countries provided by the United States Postal Service. The following countries are eligible for this service:
Australia, Austria, Belgium, China, Croatia, Czech Republic, Denmark, Finland, France, Germany, Great Britain (UK), Greece, Hong Kong, Iceland, Ireland, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, South Africa, South Korea, Spain, St. Kitts, Sweden, Switzerland, Taiwan, Thailand, and Ukraine
For countries other than those listed above, we ship using FedEx Express services. The average delivery time is 5-7 days depending on location. These shipments are priced based on weight and destination of package. Therefore, we are unable to quote an exact shipping price until we have all items in stock and ready to ship. If we need to assess any additional postage other than that quoted on your order, we will contact you via email and await your authorization.
Unfortunately, we are unable to ship to Mexico, Central and South American countries, in addition to African nations other than South Africa at this time due to problems with customs and delivery.
How can I track my package?
For all packages shipped via FedEx, we will email you your tracking number, and you can trace the package’s progress right to your door online at www.FedEx.com .
If one or more items on my order are out of stock, can you ship the in stock items immediately and the out of stock items when they are restocked?
Unfortunately, due to the high cost of international shipping, we are unable to ship partially to international destinations. If you need your order to ship immediately, you will want to select items that are in stock as indicated online or simply place two separate orders. Please click here for availability and restock times.
Can you ship free catalogs to international destinations?
At this time, we are not able to ship free catalogs internationally. However, for a $12 fee to help cover the cost of shipping and handling, we will get 3 catalogs right out to you. Also, please know that all items listed in our catalog are also on our website. A free catalog is included with all orders shipped internationally.
If I have friends in the United States, can I ship my order to them and save on shipping?
Yes, we are happy to ship and bill to separate addresses. Please select domestic shipping via Priority Mail, and we will ship to a United States address. |
